App Admin Support
Tips and Troubleshooting for App Administrators
Sending Alerts
Setting up Alert Groups
This video shows you how to set up your Alert Groups on the Apps.
Scheduling and Repeating Alerts
This tutorial shows you how to set alerts that repeat every day, week, fortnight or month.
Email Reply to Alert
Recipients of an Alert Notification can now easily reply to the sender via email, if you wish. Maybe you are recruiting volunteers for School Camp,
Trouble Shooting
How to hard close your School App
iPhone iPhone 8 or earlier Double-press the Home button. This starts the app switcher, where you should see all of your apps represented as cards.
Kamar Connection Problem
If your school notices and calendar events are not appearing on your School App it could be related to an issue we have found with
Adding a Google Calendar to School App
If you have a Google Calendar that you use to share school events with your community you can integrate this with your School App. Linking
Setting up Administrators
This video shows you how to set up staff so they have access to the app dashboard.
App Users Module Log in Help
Please check the following when entering your Users-App password. 1. Please ensure you are only using this password to log into the App on your
Newsletters aren’t linking in the app
– Are there Newsletters currently listed in the Newsletter/Notices page of the app dashboard? OR If your Newsletters pull into the app from a page
Can’t Log into School App Dashboard
You can search your school name in the link below to find your school app dashboard https://schoolappsnz.co.nz/login/
Administrator’s password recovery
Steps for trouble shooting administrator login issues: 1. Ensure you are using your full email address as your username. 2. Click Reset password in log
Adding Content to your App
Adding a Google Calendar to School App
If you have a Google Calendar that you use to share school events with your community you can integrate this with your School App. Linking
Setting up Administrators
This video shows you how to set up staff so they have access to the app dashboard.
Calendar Events aren’t showing in the app
– Are there current events in the Calendar page on your app dashboard — please note events that have passed will automatically drop out of
Adding text to a Notice or Newsletter module
This video shows you the new notices feature, which allows users to type a Notice message directly in to the Notices or Newsletter button on
Adding Term Dates to your App
This video shows you how to add Term Dates to the app, and how to format the text.
Adding content to you School Info/Links to your App
In this tutorial you will see how to add a URLs and PDFs to your app.
Adding Contacts to your App
In this tutorial you will see how to upload and individual contacts to your app.
Adding an Event to Calendar
This tutorial shows you how to add an event to your App’s Calendar.
Adding a Newsletter
This video demonstrates how to add a Newsletter to the app. If your school Newsletters are integrated with your School App from your website and
